1. What is Nobel Express?
Nobel Express is a food delivery service from Nobel. With Nobel Express you can order basic food items to be delivered to our designated delivery areas.
2. Where is the service available?
The service is currently available in the US and we send to the following areas in Liberia: Monrovia, Firestone, Harbel, Kakata, Buchanan, Gbarnga, Ganta and Zwedru.
For more details about the exact delivery areas and pick-up locations, please visit our dedicated Delivery Area website section (https://www.nobelexpress.com/delivery-areas).
3. What types of products can I send?
At the moment we offer basic food items such as rice, vegetable and palm oil and other bundles.
4. Can I track the delivery of my purchase?
Yes. The Sender receives the order confirmation by email and/or SMS right away. We also let the Recipient know that their package is on the way.
As soon as the package is ready to be handed over we schedule all the details via another email and/or SMS to the Recipient.
5. Do you deliver door to door?
Currently delivery is made to the nearest intersection to the designated address due to infrastructure restrictions. The delivery will be scheduled with the recipient over the phone.
6. When will my order be delivered?
Nobel Express products are delivered according to the schedule described on our dedicated Delivery Area website section (https://www.nobelexpress.com/delivery-areas).
7. Who can I contact for questions about my order?
Should you encounter any issues with your order don't hesitate to contact our customer support who will arrange an optimal resolution together with our office in Monrovia, Liberia.